q008's commitment to responsible gaming
Enjoy entertainment safely — q008 always puts your well-being and safety first.
Entertainment first, not gambling
At q008, we believe online gaming should be purely for entertainment — a fun experience that adds enjoyment to your everyday life, not a burden. Responsible gaming is not just a policy; it is the foundation of our platform.
We are committed to ensuring the mental and financial well-being of every user. That is why q008 offers a range of self-control tools, limit-setting features, and professional support services — all designed to keep you in control at all times.
Gambling should never be a source of income or a solution to financial problems. It is simply a form of entertainment. If you ever feel the gaming is getting out of your control, we are ready to help you right away.
Age verification is mandatory
For those aged 21 and above only
You must be 21 years of age or older to create an account and play at q008. Age verification is a strict process for us — protecting minors is our highest priority.
Control in your hands
q008 gives you the ability to manage your own gaming experience through a range of self-control tools.
Set deposit limits
You can set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately, and any increase takes effect after 7 days.
Session time limits
Set the duration of each gaming session. Once the set time is up, the system will automatically log you out so you do not spend more time than intended.
Self-Exclusion
If you feel you need a break, you can temporarily suspend your account for a set period — starting from 7 days up to permanently.
Loss limits
Decide in advance how much you are willing to lose within a given period. Once the limit is reached, placing further bets will not be possible.
Cool-down break
Set a cool-down period of 24 hours, 48 hours, or 7 days. During this time you will not be able to place any bets — take a peaceful rest.
24/7 support
Reach our Bengali-language live chat support team at any time. We are always ready to offer advice or assistance on responsible gaming.
Important information on deposits and withdrawals
As part of responsible gaming, q008 maintains specific financial limits. This helps you play in a planned and measured way.
| Item | Amount |
|---|---|
| Minimum Deposit | ৳500 |
| Minimum Withdrawal | ৳800 |
| Withdrawal time | 30 minutes to 3 hours |
| Payment Method | bKash, Nagad, Rocket, Upay |
| Currency | Bangladeshi Taka (৳) |
Are you playing safely?
Ask yourself the questions below. If your answer to even one of them is "yes", consider seeking support.
- Are you placing increasingly larger bets trying to recover money you have lost?
- Are your family or friends concerned about your gaming?
- Do you feel distressed or restless when trying to stop playing?
- Are you neglecting important responsibilities in life to play games?
- Are you spending money meant for bills or essential expenses on gaming?
- Are you being dishonest with family or friends about your gaming?
Signs of problematic gaming
Trying to recover losses by placing more bets after losing
Gradually increasing bet sizes and no longer feeling excitement at lower amounts
Playing or thinking about gaming during work or study hours
Borrowing money or dipping into emergency savings to fund gaming
Reduced social interaction and growing isolation
Feeling anxious, irritable, or low after stopping play
Cutting back on sleep, food, or family time to spend more time gaming
Healthy habits for safe play
- Only play with money you can afford to lose without affecting your daily life.
- Set a daily time limit for gaming and stick to it.
- Take regular breaks — spend time with family, friends, and hobbies.
- Treat gaming as entertainment, not a financial solution.
- Regularly review your gaming history and spending.
- Never hide anything — stay open with your family.
- Avoid gaming when you are feeling stressed or under pressure.
Self-exclusion and account control
Temporary break
Temporarily suspend your account for anywhere between 24 hours and 30 days. Once the break period ends, your account is automatically reactivated.
Long-term break
Keep your account closed for 3 or 6 months. During this time, no notifications or promotional messages will be sent to you.
Permanent closure
You can permanently close your q008 account if you wish. This decision is final and the account cannot be reactivated.
Request support
Contact us via live chat at any time. Our team will help you set the right limits for your situation.
Important information
Deposits are not possible while self-exclusion is active. There is no way to reactivate your account before the exclusion period ends — this is done for your own safety. Reducing a limit takes effect immediately; increasing a limit takes effect after 7 days.
A helping hand always available
If you feel gaming is becoming a problem, do not wait — contact us right away. Our specialist team is always ready to help in Bengali, and everything you share with us stays confidential.
Remember, asking for help is not a sign of weakness — it takes courage. Your well-being is what matters most to us.
Contact the q008 support team
Tell us directly about setting limits, self-exclusion, or any other responsible gaming support you need.
Questions about responsible gaming
Enjoy entertainment safely
Enjoy your favourite games with q008's responsible gaming features. Visit our FAQ page or log in directly for more information or support.